Ballard Designs Complaint
Ballard designs slow service - Amberly wing chair
D the truck failed to actually pick them up! They were in fact still in the warehouse! I still do not know if they have been picked up...it has now been 4 months! And that is not all. I ordered an ottoman to match . Now that arrived BUT the slipcover was poorly sewn, no serging of the linen fabric in spots which would prevent me from washing it ...as the fabric would fray AND it was too large for the ottoman...they said they would remake it. That was early March and I. Just this week was notified that the fabric had been sent to the slipcover seamstress. This means another loooong wait. I will never order from them again...it is getting close to 5 months since. Placed the order in mid Dec 2013......at this point I cannot comment on the quality of the Amberly Chairs as they have not been received!
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