Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Ballard Designs Complaint - Multiple missteps with furniture - Louis style metal credenza
Ballard Designs Complaint

Ballard Designs Complaint

ADVERTISEMENT

Multiple missteps with furniture - Louis style metal credenza


Tossed the catalog in the trash today when it arrived. Used to be a good source. Now their products all seem to come from overseas - damaged before packing - delivery non-communication, and refusal to refund. My sister bought a headboard with a little bird on it. It came right on schedule - oh boy! Packing in perfect order. Big crack in the center panel from someone at the factory stepping on it, cracking the panel, then packing and shipping anyway. That was a $25credit. Really. Then she ordered a credenza. Very cool. Metal, but kind of French looking, and just under $1000.00. Like the headboard, it came from India. Perfect packing. Bad delivery service with errors in time and date. But it got here. Even looked good. However, the middle drawer on the top wouldn't open. It was closed in by the frame. We couldn't even figure out how the drawer face, which was obviously bigger than the drawer box opening, got on the inside of the opening. No way to repair it. She was offered a $90 credit. Ok, it was new. Not vintage. And not on sale or a factory second. Not good enough. They picked it up - and sent her $764.23 on a purchase of $1009.05. She's out $250, roughly, for a product they sent that was defective. Throw the catalog away and pass up the website.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Ballard Designs
SUBMIT a ticket
for Ballard Designs
WATCH videos
for Ballard Designs
More Ballard Designs Reviews and Complaints MORE reviews and complaints
for Ballard Designs

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Ballard Designs reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team